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Communicators connect a Friday space to a chat platform so users can converse with it on the platform of their choice. The same agents, skills, and state that power Friday’s web chat respond on Slack, Discord, Telegram, WhatsApp, or Microsoft Teams — you just plug in a bot.

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Setup

In Friday Studio, navigate to your space in the left sidebar and click Overview, then click the Info tab. Next, scroll down to the Communicators section and click Connect next to the platform you want. Paste the required credentials, and submit. Studio stores them securely and wires up the webhook for you.
Communicators card in Studio with Connect buttons for slack, telegram, discord, teams, and whatsapp

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Platform Credentials

In the supported platform, create the bot and copy the credentials (bot token, signing secret, etc.). Each provider page walks through this:

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Configuration

Once connected, the space’s workspace.yml records which communicators are active:
workspace.yml
communicators:
  slack:
    kind: slack
No secrets are stored in the YAML — credentials are stored separately and scoped to the space.

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What’s next

Slack

Connect a Slack app to a space for DMs and @mentions.

Discord

Connect a Discord bot to a space for DMs and @mentions.

Telegram

Connect a Telegram bot to a space for direct messages.

WhatsApp

Connect a WhatsApp Business number to a space for customer chat.

Microsoft Teams

Connect a Microsoft Teams bot to a space for DMs and @mentions.