Communicators connect a Friday workspace to a chat platform so users can converse with it on the platform of their choice. The same agents, skills, and state that power Friday’s web chat respond on Slack, Discord, Telegram, WhatsApp, or Microsoft Teams — you just plug in a bot.Documentation Index
Fetch the complete documentation index at: https://docs.hellofriday.ai/llms.txt
Use this file to discover all available pages before exploring further.
Supported platforms
- Slack — DMs and
@mentionsin channels - Discord — DMs and
@mentionsin servers - Telegram — bot DMs
- WhatsApp — WhatsApp Business chat
- Microsoft Teams — DMs and
@mentions
How to connect
Connecting a communicator takes two parts:- In the platform’s developer portal, create the bot and copy the credentials (bot token, signing secret, etc.). Each provider page walks through this.
- In Studio, open the workspace’s Info tab, find the Communicators card, click Connect on the platform, and paste the credentials. Studio stores them securely and wires up the webhook for you.

workspace.yml records which communicators are active:
workspace.yml
Inbound paths
Slack, Telegram, WhatsApp, and Teams deliver events to your Friday instance over HTTPS, so they need a public URL. Friday ships a local development tunnel that exposes your instance automatically. Discord is the exception: your instance connects out to Discord, so no public URL is needed.| Platform | Public URL needed? |
|---|---|
| Slack | Yes |
| Telegram | Yes |
| Yes | |
| Teams | Yes |
| Discord | No |

